Last Updated: September 22, 2026
Pixel Prime Labs LLC ("Company," "we," "us," or "our") respects the privacy of our users and is committed to protecting personal information. This Privacy Policy explains how we collect, use, and protect information when parents, guardians, and authorized users access or use our website at jnrply.com and the children's streaming and digital entertainment services provided through the website (the "Service").
1. Information We Collect
We may collect information provided by parents, legal guardians, or other authorized users when creating an account, subscribing to the Service, contacting customer support, or otherwise using our services. This information may include name, email address, account information, billing information, and other information voluntarily provided to us.
Because the Service is designed for children and families, we aim to collect only information that is reasonably necessary to provide and operate the Service.
We may also automatically collect limited technical information when the Service is used, such as IP address, browser type, device information, operating system, pages or content accessed, and information about how the Service is used.
2. How We Use Information
We may use information to provide and maintain the Service, manage parent or guardian accounts and subscriptions, process payments, provide customer support, improve the children's content and user experience, maintain the security of the Service, prevent fraud or unauthorized activity, and comply with applicable legal requirements.
We do not use children's personal information for purposes unrelated to providing, maintaining, or improving the Service unless permitted or required by applicable law.
3. Children's Privacy
Our Service is designed for children and families. We take children's privacy seriously and seek to limit the collection of children's personal information to information that is reasonably necessary to provide and operate the Service.
Where required by applicable law, we obtain consent from a parent or legal guardian before collecting, using, or disclosing personal information from children.
Parents and legal guardians may contact us to ask about personal information that may have been collected from their child, request access to such information, request correction or deletion where applicable, or withdraw consent where legally permitted.
If you believe that a child has provided personal information to us without the appropriate parental consent, please contact us at support@jnrply.com or +1-307-263-5091 so that we can review the matter and take appropriate action.
4. Cookies and Similar Technologies
We may use cookies and similar technologies to keep the Service functioning properly, remember preferences, understand how users interact with our website, analyze website performance, and maintain security.
Parents or guardians may be able to control or disable cookies through their browser settings. Disabling certain cookies may affect the functionality of the Service.
5. Payment Information
Subscriptions and other payments may be processed through third-party payment processors. We may receive information related to a transaction, such as transaction amount, payment status, and payment method.
Complete payment card information may be collected and processed directly by the applicable payment provider rather than stored by us.
6. Third-Party Services
We may use third-party companies and service providers to support the operation of the Service. These may include payment processors, hosting providers, technical service providers, analytics providers, customer support services, and security providers.
These providers may process information on our behalf only as reasonably necessary to provide their services to us.
The Service may also contain links to or integrations with third-party websites or services. Such third parties may have their own privacy policies, and we are not responsible for their privacy practices.
7. Data Security
We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of electronic transmission or storage can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of information transmitted to or stored by the Service.
8. Data Retention
We retain personal information only for as long as reasonably necessary to provide the Service, manage accounts and subscriptions, process transactions, comply with legal obligations, resolve disputes, prevent fraud, and enforce our agreements.
When information is no longer reasonably necessary for these purposes, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.
9. Your Privacy Rights
Depending on your location and applicable law, you may have certain rights regarding personal information, including the right to request access to, correction of, or deletion of personal information.
Parents and legal guardians may also contact us regarding personal information relating to a child under their care and may request access, correction, or deletion of such information where applicable by law.
To submit a privacy-related request, please contact us using the information provided below. We may take reasonable steps to verify the identity of the person making the request before providing access to personal information or completing certain requests.
10. Marketing Communications
Where permitted by applicable law, we may send account-related, service-related, or promotional communications to parents, legal guardians, or other authorized account holders. Promotional communications may be sent only in accordance with applicable laws and requirements.
Parents, legal guardians, or account holders may opt out of promotional communications at any time by following the unsubscribe instructions included in the relevant communication.
We may continue to send necessary transactional or service-related communications, such as information concerning an account, subscription, payment, security issue, or important changes to the Service.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our Service, business practices, technology, or applicable legal requirements.
When changes are made, we will update the "Last Updated" date at the top of this Privacy Policy. Where required by applicable law, we may provide additional notice of material changes.
12. Contact Us
If you have questions, concerns, complaints, or requests regarding this Privacy Policy, our privacy practices, or the personal information of a child, you may contact us at:
Pixel Prime Labs LLC
2232 Dell Range Blvd,
Cheyenne, WY 82009
USA
Email: support@jnrply.com
Phone:+1-307-263-5091